Boulder Construction FAQ

This page covers frequently asked questions in regards to my services, questions that most customers have asked me over the years of providing exemplary construction services in the Boulder, Denver and Golden area. If you don’t see the answer you are looking for, please contact us directly and we will address your issues personally.

How close do you stay to time lines and budgets?

The budget and a reasonable time frame are stated in the contract, which is signed by all parties with copies provided before break ground or start any project. If there is any complications during the construction or remodel project, I will notify the customer about it and inform them that there might be extra work hours to complete the project. All of this is in the contract and customer will be informed before any contract signing. No surprises!

How are payments made, and when are they made?

Again, these terms are broken down in the contract based on progress with a completion date included. Typically I take a deposit for materials, and the rest of the payments are determined beforehand and stated in the contract. Once the work is completed to a pre-determined point, a pre-determined payment is made, with final payment due upon completion.

How many of your customers come from repeat business, or from referrals from existing or previous customers?

I am very blessed to say that over 90% of my customers come to me or are referred to me from customers I've performed for in the past. As you will see when you check my references, there is a reason for such a loyal client base.

What should I be asking my handyman?

A few key questions to ask could be: "How long have you been in business?", "Have you ever done a project like this one, if so tell me about it?", "Who does the work; you, your employees, or is the project completely done by subcontractors?" With years of experience under my belt, Golden Hands Handyman Services is happy to provide all of these answers, and provide references if need be.

What about materials?

Materials are paid by the customer in a before mentioned contract where the customer is suppling the materials or Golden Hands Handyman Services is purchasing materials on behalf of the customer as agreed. If additional materials are needed for the project that have not been yet paid by the customer, Golden Hands HandymanServices may ask for additional payment in advance from the customer or the materials would be purchased by Golden Hands depending on the cost.

What is a change order?

A change order is an additional written contract signed by the customer and the handyman authorizing the handyman to do additional work not included in the original contract. The change order contract should be signed before the additional work is started, but often it is not necessary to keep the project moving. The amount specified is due as agreed in the contract. A change order also may be written when a handyman comes across any unforeseen damage or problem.

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